Among units received back in Boulder on RMA, it is not uncommon that all they need is a hard reset and reconfiguration to get them up and running.
Press and HOLD button on back of proxicast - it make take 20-30 seconds, be patient! During this time, the power light may slow-flash green.
Eventually the power light will rapid-flash (still green) and you can release the reset button.
Connect ethernet cable to LANCell-2 - sometimes the router will not give you a DHCP assignment if you aren’t plugged into it from power-up. (This may be more a problem with Windows.)
Connect to the LANCell-2 webpage at 192.168.1.1, change the password, accept the certificate.
Check the firmware version and update as needed.
Apply the standard UNAVCO configuration for the appropriate cell carrier - check the Wireless>Cellular settings and see "config from scratch" if they aren’t correct.
Maintenance: change system name. Logs: change subject line. Advanced>DNS>DDNS: change hostname.
Sometimes it helps to take the aircard out and refresh it in a laptop - in most cases it should automatically update card firmware and PRL if necessary. The relevant cell card utilities are (for Windows):
Cingular - "3G Watcher" - R3.0.0.9, Build 1822
Verizon - "VZAccess Manager" - 6.10.1 for Windows XP, 4.2.2 for Mac
Sprint - "Sprint Mobile Broadband (Sierra)" - 3.05.004
Alltel - "Quicklink Mobile" - 4.6.6 (1601f)
Article ID: 421
Created: June 26, 2009
Last Updated: June 26, 2009
Author: Beth Bartel
Online URL: https://kb.unavco.org/article/proxicast-lan-cell-gateway-how-to-perform-a-hard-reset-on-a-proxicast-lan-cell-2-cellular-modem-421.html