How to Test PowerChute plus Operation

To test whether PowerChute plus and the UPS operate correctly together, perform the following steps:

  1. Unplug the UPS power cord. PowerChute plus should do the following:

    a.
    Change the main screen's UPS status message from On Line to On Battery.

    b.
    List UPS on battery in the event log.

    c.
    Show the event text UPS on battery in the Last Two Events window at the bottom of the main screen.

    d.
    Send the message UPS on battery power to the users you defined in the "Notify Administrators" dialog box (if you enabled the Notify Administrators event action for the UPS On Battery event) or in the "Notify Users" dialog box, (if you enabled the Notify Users event action for the UPS On Battery event). PowerChute plus sends the message after waiting the initial message delay period for the notification (by default, 30 seconds).

    Note:
    See
    How to Configure FlexEvents for information about event actions, including information about how to use the Notify Administrators and Notify Users event actions.

  2. Plug in the UPS power cord. PowerChute plus should do the following:

    a.
    Change the main screen's UPS status message from On Battery to On Line.

    b.
    Record the event text Normal power restored: UPS on line in the event log.

    c.
    List Normal power restored: UPS on line in the Last Two Events window.

    d.
    Send the message Utility power restored to the users you defined in the "Notify Administrators" dialog box (if you enabled the Notify Administrators event action for the Power Restored event) or in the "Notify Users" dialog box (if you enabled the Notify Users event action for the Power Restored event). PowerChute plus sends the message after waiting the initial message delay period for the notification (by default, 30 seconds).

If PowerChute plus did not respond correctly, do the following:

  1. Make sure the UPS cable is connected securely and correctly at the computer and at the UPS.

  2. Reboot the system.

  3. Repeat the test.

If PowerChute plus still does not operate correctly, uninstall and then reinstall PowerChute plus, as described in the Installation Guide. If problems persist, contact APC Technical Support as listed in the Release Notes.