Self-Test and Battery Information Window

Located immediately below the Hardware and Status window on the Main Screen, the Self-Test and Battery Information window displays information about the last UPS self-test and about the state of UPS battery packs.

Label
Description
Action
Last UPS Self Test:

The result of the last self-test. -
Passed

UPS passed its most recent self-test.
-

Failed

UPS failed its most recent self-test due to a bad battery.
Charge the battery for eight hours and perform the self-test again. If it fails again, and your UPS has a user-replaceable battery, see the UPS owner's manual for information on battery replacement.
Invalid Test

The state of the UPS prevented a valid test from being performed.
Attempt to perform the test again. If the condition persists, contact APC Technical Support as listed in the Release Notes.
Unknown

When you first install PowerChute plus, the status is Unknown until the first self-test is performed.
PowerChute plus saves self-test information, even when you stop and start PowerChute plus. However, if you uninstall and reinstall PowerChute plus, the self-test status is again Unknown.
Perform a self-test.
Last Test Date:

The date of the last UPS self test. -
Bad Batt Packs:

(Symmetra or Matrix-UPS only) The number of depleted battery packs and the total number of battery packs. For example:

Bad Batt Packs: 00 of 10

In the preceding example, none of the ten battery packs is depleted, i.e. bad. The information displays with a white background. If any are depleted, the background is red.

If the number of depleted battery packs is greater than zero, check the battery indicator lights to identify the bad battery packs, and replace them. (Call APC Technical Support as listed in the Release Notes to obtain replacements.)