Severity Codes

The first digit of the FlexEvent ID code indicates the severity of the event. For example, 3014 has a severity of 3.

The table below explains the three severity levels:

Severity
Explanation
3 Severe problem requiring your immediate attention. Unless resolved, most events with severity code 3 cause incorrect operation of the UPS, the equipment connected to the UPS, or the PowerChute plus software, or cause loss of UPS protection during a power failure.
2 Warning indicating serious conditions that cause PowerChute plus to take protective action. You need to address the cause of a severity 2 event to prevent conditions from worsening, but the need is not immediate. For example, when PowerChute plus generates the Low Battery Condition event, you have a limited amount of battery runtime remaining
1 Informational message providing status information concerning UPS operation, including notification of a return from an abnormal condition.