UPS Status Indicators

The table below lists the status indicators that PowerChute plus can display in the Status: field:
UPS Status
Description
Alarm Test Selecting Test UPS Alarm from the Diagnostics menu displays this status indicator.

Battery Discharged The UPS is on-line but its battery capacity is too low to support connected equipment.

This condition may occur after a runtime calibration (which always results in a deep discharge of UPS battery power) and after an extended power failure during which the UPS operated on battery power.

Bypass: User-Initiated or Byp Maintenance (character-based platforms) The user put the Symmetra Power Array or Matrix-UPS into bypass mode to conduct maintenance.

In Bypass mode, the Symmetra Power Array or Matrix-UPS acts only as a voltage conditioner, and the connected equipment is protected from power surges but not brownouts or blackouts.

Bypass: UPS Failure or Byp Mod Failure (character-based platforms) Your UPS is on bypass.

UPS Power Supply Failure or Byp Supply Failure (character-based platforms) Your Matrix-UPS auxiliary power supply failed.

Contact APC Technical Support as listed in the Release Notes. If you attempt to put the UPS in bypass mode while the UPS has a failed auxiliary power supply, you lose all power to supported equipment.

Calibrating The UPS is executing a runtime calibration.

Low Battery The UPS is running on battery power, and the UPS runtime remaining is at the UPS Low Battery Signal Time. As a result, a low battery shutdown is about to begin.

No Comm There is no communication between the UPS Monitoring Module and the UPS.

Ensure that the interface cable is securely connected and that the COM port selected through PowerChute plus is enabled and matches the COM port connected to the cable.

No Server The User Interface Module has lost or failed to establish contact with the UPS Monitoring Module running on the selected host computer.

This status indicator may mean that the host computer is not currently running.

On Line The UPS is running on utility power, AC.

On Battery The UPS is providing battery power to connected equipment.

Replace Battery A UPS battery is no longer usable. If your UPS Owner's Manual indicates that the battery is user-replaceable, replace it. Otherwise, contact APC Technical Support as listed in the Release Notes.

Resetting Port You have selected a COM port different from the currently selected port.

You can select COM ports by using the Communication Parameters... menu option on the Configuration menu.

Self Test The UPS is undergoing a user-initiated or scheduled self-test.

For more information, see Initiate UPS Self Test and Schedule UPS Tests....

SmartBoost The Smart-UPS brownout correction feature, SmartBoost, is ON.

SmartBoost corrects for low utility line voltage without switching the UPS to battery power. See High and Low Transfer Points for information on SmartBoost.

UPS Overloaded For a Symmetra Power Array, the equipment load exceeds the total load capacity of the UPS modules installed.

For a Matrix-UPS or Smart-UPS, the equipment load on the UPS exceeds its rated load capacity.

Reduce the load by unplugging some equipment from the UPS, and perform a UPS self-test, using the Initiate UPS Self Test option in the Diagnostics menu. If the UPS still indicates overload, contact APC Technical Support as listed in the Release Notes.